Portal Access and How To Send A Message

Portal Access and How To Send A Message

How to Sign-Up and Activate Your Family Portal:

Our patient portal is called “My Kids Chart”. You can sign up at our front desk at your visit or call 203-229-2000.

You will be emailed a password to the email associated to the account/child (there can be more than one email associated to the account/child).

Click on the link to My Kids Chart and enter your password.

You can access your portal here or by visiting our website and click on Patient Portal in the upper right corner.

Is Your Child 18 years or Older?

The portal is set up to give access to parents/guardians of patients under 18 years of age. When they are 18 and older, the patient has to grant permission to the parent/guardian to access their medical records. If you wish to access your young adult’s records, please have him or her fill out the following form by clicking here.

If you wish to link a new email to your portal account, please email/message us through your portal or call the office at 203-229-2000 and we will add it to your account.

How To Get A Form through “My Kids Chart” (Patient Portal):

The process for requesting and receiving forms is easy.

In order to request a form, you must be signed up for My Kids Chart and be current with the yearly Administrative Fee.

Once you have access to your child’s portal account send a message to us via the portal requesting the form you want. If it is a school form, we will generate the form and there is no need to give it to us first. If it is a different form, either send the message through the portal as an attachment, email an electronic version to forms@tcfap.com or bring to the office.

Once the form is completed you will receive a portal message, most often you will need to click on patient’s name to bring you to the documents page.

Questions or concerns, contact us at 203-229-2000.

How To Send A Message Through “My Kids Chart” (Patient Portal):

Once you are signed up and activated, you may send a message to anyone in our office through your portal. We recommend you put the department and/or person you are trying to reach in the subject line of the message so that it is easily routed to where you want it to go.

Note that messages should never be used for urgent matters or anything that needs addressing within 24-48 hours.